Privacy Policy

Privacy Policy Effective Date: 10 September 2025 Platform: Smocup WhatsApp Smocup WhatsApp (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our platform. 1. Information We Collect When you use Smocup WhatsApp, we may collect the following information: Account Information: Name, email address, phone number, and business information. Usage Information: How you interact with the platform, messages sent, and bot activity. Device Information: IP address, browser type, operating system, and device identifiers. Payment Information: If you use paid features, we collect payment details through our secure payment provider. 2. How We Use Your Information We use the information we collect to: Provide and maintain our services, including bot management and messaging. Communicate with you regarding your account, updates, and support. Monitor usage for security, fraud prevention, and compliance with WhatsApp policies. Improve and develop new features of the platform. Process payments and manage billing. 3. Sharing of Information We do not sell your personal information. We may share your information in the following cases: With WhatsApp/Facebook: To ensure compliance with their policies. Service Providers: Third-party providers who assist in operating our platform. Legal Requirements: When required by law or to protect our rights and safety. 4. Data Retention We retain your personal information as long as your account is active or as needed to provide services. We may also retain data for legal or regulatory purposes. 5. Security We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. 6. Your Rights Depending on your location, you may have the right to: Access, correct, or delete your personal information. Restrict or object to the processing of your data. Withdraw consent where applicable. To exercise these rights, contact us at [email protected] . 7. Third-Party Links Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. 8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of the updated Privacy Policy. 9. Contact If you have questions or concerns about this Privacy Policy, please contact us at: Email: [email protected]